CRM Insights

Which Estate Agents Use Acquaint CRM?

A look at the types of UK estate agencies that rely on Acquaint CRM, why they choose it, and how they can get more from their online presence.

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"We are thrilled with our new website from LOS. The increase in leads has been remarkable, enabling us to schedule more viewings and valuations for our clients."

James Poyntz — Richard Poyntz Estate Agents

Acquaint CRM in the UK Market

Acquaint is a well-established CRM used by independent estate agents across the UK. It handles property management, applicant matching, and lettings workflows.

Established CRM for independent estate agents with strong lettings and applicant matching tools. Understanding who uses this CRM helps agents evaluate whether it is the right fit for their own agency — and how to get the most out of it.

Types of Agencies That Use Acquaint CRM

Acquaint CRM is most commonly used by the following types of UK estate agencies:

apartment

Independent agents

storefront

Small lettings agencies

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Traditional high street agents

Why Agents Choose Acquaint CRM

The agents who use Acquaint CRM typically value these capabilities:

check_circle Property feed sync

check_circle Applicant matching integration

check_circle Lettings management

check_circle Portal uploads

The Website Challenge for Acquaint CRM Users

Many agents using Acquaint CRM rely on its bundled website. While convenient, these websites often share common limitations: template-based designs that look similar to competitors, limited SEO control, and restricted customisation options.

In an increasingly competitive market, your website needs to do more than display listings. It needs to rank in local search, convert visitors into leads, and reflect the professionalism of your agency. That is where a dedicated website provider makes the difference.

How LOS Digital Helps Acquaint CRM Users

LOS Digital builds bespoke estate agent websites that integrate directly with Acquaint CRM. Here is what that means in practice:

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CRM Integration

Properties from Acquaint CRM sync to your website automatically. Leads flow back into your CRM.

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Bespoke Design

A website that matches your brand, not a template shared with hundreds of other agencies.

SEO-First

Programmatic local SEO, structured data, and content strategy built into the foundation.

£88/month — everything included

Custom design, Acquaint CRM integration, SEO, hosting, and unlimited maintenance.

If it does not pay for itself, it is free. No lock-in. Cancel anytime.

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Frequently Asked Questions

Acquaint CRM is used by independent agents, small lettings agencies and traditional high street agents across the UK.

Established CRM for independent estate agents with strong lettings and applicant matching tools. Whether it is the right fit for your agency depends on your size, budget, and workflow needs. Many independents find it works well for their day-to-day operations.

Acquaint CRM does offer a bundled website, but many agents choose a dedicated website provider for better design, SEO, and lead generation. LOS Digital integrates with Acquaint CRM for £88/month.

Absolutely. Your CRM and website are separate. LOS Digital builds around your existing Acquaint CRM setup — you keep your CRM exactly as it is, and we handle the website.

LOS Digital builds bespoke, SEO-optimised websites that connect to Acquaint CRM. Property listings sync automatically, leads flow into your CRM, and you get a website that is designed to generate vendor instructions — not just look professional.